Frequently Asked Questions

What Is CLIA?

CLIA is short for The Clinical Laboratory Improvement Amendments of 1988 (CLIA). In general terms, the CLIA regulations establish quality standards for laboratory testing performed on specimens from humans. These fluids include blood, urine, saliva,body fluid and tissue, for the purpose of diagnosis, prevention, treatment of disease, or assessment of health.



SNOMED CT (Systemized Nomenclature of Medicine--Clinical Terms) is a comprehensive clinical terminology coding system. SNOMED CT was originally created by the College of American Pathologists (CAP) and has now been adopted as the international standard of the United States ICD-10/CPT coding. As of April 2007 the SNOMED CT license is owned, maintained, and distributed by the International Health Terminology Standards Development Organization (IHTSDO), a not-for-profit association of Denmark. As of Jan 2016 over 187 countries allowed SNOMED CT for claims coding, including the United States of America.


What Is EHR?

An electronic health record or EHR, is a digital version of a patient’s paper chart. EHRs are real-time, patient-centered records that make information available instantly and securely to authorized users. EHR's are standardized as well meaning Dentists and other Medical Professionals can easily and readily share a patients health information(With Patient consent). 


Can I Choose My Services?

At Serapis, we know every office is unique and every doctor has their own comfort level when it comes to handing over their business. Any of our services can be tailored to fit your practice, your preferred level of care, your recommended treatment options, and your business philosophy. Our goal is to help you enhance the way YOU currently perform dentistry by expanding your capability to understand a patient's systematic and overall health. You can choose one, or all of our services to suit your needs. We can help you with something as simple as keeping you chair-side by taking all of your non-clinical tasks out of the office, or all-n with a full corporate partnership including our trademarked brand for dental professionals. A complete list of all of our services can be found under the "How Can We Help" tab

How Do I Start?

Adopting a Comprehensive Oral HealthCare protocol into your practice can be a simple process! At Serapis we shorten the learning curve by providing services to make adoption quick and seamless. It all starts with a free initial consult to determine the level of Comprehensive Care your office needs to prepare for, or would like to adopt moving forward. During the consult we learn about your practice and tailor our training to fit the needs of your office today and tomorrow. Most of our Clients begin the transition towards Comprehensive Oral HealthCare by adopting our Medical Billing Service that integrates EHR, SNOMED CT, Electronic Prescribing, and billing into a simple cloud based data portal. Our Second Level, or Advanced Starters go with the Serapis exclusive package that combines our Medical Billing Service, and CLIA Services for a unique level of care that provides a whole new level of patient care. 


What Type of CLIA Services Can I add to My Practice?

You can pick and choose the patient services you wish to add. Once properly CLIA accredited and registered, a dental office will have the opportunity to perform certain Blood, Urine, Salivary, and pathology testing On-Site. This also includes collection of bodily fluids for Off-Site testing. Please see complete list under "How Can We Help" Tab.

Can I Perform Bodily Fluids Testing Without Being Registered?

NO! Even if you do not charge your patient, a Dental professional regardless of degree CAN NOT perform On-Site Testing. A degree in the field of dentistry allows you to practice dentistry, it does not allow you to perform diagnostics on bodily fluids. Only dentists with a registered CLIA accredited laboratory are allowed to perform patient testing. This law applies to any and all Blood, Saliva, or Urine tests performed in a Point-Of-Service or Point-Of-Care facility.

How Much Should I expect to Spend Setting Up a CLIA Laboratory in my Office?

The initial costs associated with laboratory equipment, testing supplies, and materials greatly varies depending on the level of services you wish to incorporate into your office. MOST equipment costs can be recovered in approximately 8-18 months depending on patient base, new patient averages, and level of testing adopted into the office. A full review of test costs, supplies, equipment, and additional expenses beyond Serapis fees associated are all reviewed prior to determining your path for adoption. 


T: 925-300-6920

F: 925-318-4688 

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Serapis Management, LLC